The Epsilon Record Company

A vinyl music, art, and synth shop. We ship worldwide.

Shipping Methods

Processing time

The time we need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

U.S.: 2-3 business days

North America: 4-9 business days

Europe: 7-12 business days

Australia, New Zealand and Oceania: 10-20 business days

Asia Pacific: 12-20 business days

Latin America and the Caribbean: 12-20 business days

We do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Ground
$15 flat rate

2nd Day 
$21 flat rate

 

Overnight
$34 flat rate

Easy Returns & Exchanges

We gladly accept returns, exchanges, and cancellations

Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation within: 3 hours of purchase

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.